MANUFACTURING & SHIPPINGS
At Wilson Gerard Jewelry, we take pride in delivering high-quality jewelry promptly. Below, you'll find important details about our manufacturing and shipping processes.
Manufacturing Time
β§ Standard Manufacturing Time:
Our standard manufacturing time is up to 2 business weeks. This ensures every piece is carefully crafted with attention to detail.
β§ Rush Orders:
Yes, we offer a rush order service to ensure your jewelry arrives in time for the most special moments. For an additional $100 charge, please contact us to confirm the exact manufacturing and delivery timeline. Reach out to our team at hello@wilsongerard.comΒ for assistance.
Shipping Information
β§ Shipping Partners:
We partner with UPS and FedEx to ship to the United States, Canada, the United Kingdom, and Australia. Both carriers ensure secure and reliable delivery.
β§ Shipping Time:
- Once your jewelry is crafted and ready to ship, the delivery time is typically 5 to 7Β business days.
- Delivery times may vary based on your location and customs processing.
β§ Shipping Insurance:
All shipments of natural and lab-grown diamonds are fully insured to protect your investment during transit.
Customization & Diamond Types
β§ Customizing Your Design:
All our designs can be customized with a variety of diamond types, including:Β
- Aquamarine
- Lab-Grown Diamonds
- Natural Diamonds
If you'd like to customize the diamond type or diamond size, please contact our customer support team for more information and pricing. Weβre happy to help you create a unique piece that perfectly suits your style and needs.
Order Tracking
β§ Tracking Your Order:
Once your jewelry is shipped, you will receive a tracking number to monitor the status of your delivery. You can track your order directly through the UPS or FedEx website, depending on your chosen carrier.
Important Note:
We strive to ensure your complete satisfaction by offering quality, precision, and security in both our manufacturing and shipping processes. If you have any questions or special requests, please do not hesitate to contact us at Β hello@wilsongerard.com.