Terms of service
Welcome to the Wilson Gerard Jewelry website (the "Site"). By accessing or using this Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using the Site.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes are made constitutes acceptance of the updated Terms.
1. Your Account and Password
If you create an account on our Site:
- You are responsible for maintaining the confidentiality of your login details.
- You must not disclose your account credentials to third parties.
- Notify us immediately at hello@wilsongerard.com if you suspect unauthorized use of your account.
- We reserve the right to disable accounts if you fail to comply with these Terms or if fraudulent activity is detected.
2. Product Pricing and Availability
- Prices for our products are subject to change without prior notice.
- We reserve the right to modify or discontinue any product or service at any time.
- All orders are subject to product availability. If an item is out of stock or unavailable, we will inform you promptly and issue a refund if payment has already been made.
3. Orders and Cancellations
- We reserve the right to refuse or cancel orders at our sole discretion.
- Orders may be limited or canceled if:
- They appear to be placed by resellers or distributors.
- There are discrepancies in payment or billing details.
- In case of order cancellation, we will notify you via email or phone using the contact details provided.
4. Payment and Billing
- Payments are processed securely using industry-standard encryption.
- By providing your payment details, you represent and warrant that you are authorized to use the payment method.
- We are not responsible for any additional fees imposed by your financial institution or payment provider.
5. Shipping and Delivery
- Shipping timelines are estimates and may vary based on product availability, shipping location, or unforeseen delays.
- Wilson Gerard Jewerly is not responsible for delays caused by third-party shipping providers.
- Any customs duties or taxes for international shipments are the responsibility of the customer.
6. Returns and Refunds
- Wilson Gerard Jewerly offers a [return/refund policy] that ensures customer satisfaction. For details, please refer to our Returns and Refunds Policy page.
- Items must be returned in their original condition and packaging to be eligible for a refund or exchange.
- Customized or engraved items may not be eligible for returns unless they are defective.
7. Limitation of Liability
To the fullest extent permitted by law, Wilson Gerard Jewerly and its representatives are not liable for:
- Any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
- Losses resulting from unauthorized account access or data breaches.
- Allergic reactions or sensitivities caused by materials used in our jewelry.
- Delays or failures beyond our reasonable control, such as natural disasters or third-party service disruptions.
8. Intellectual Property
- All content on the Site, including images, designs, text, logos, and product descriptions, is the intellectual property of Wilson Gerard Jewerly and is protected by copyright and trademark laws.
- Unauthorized use of our intellectual property is prohibited.
9. User Conduct
When using our Site, you agree to:
- Refrain from using the Site for fraudulent or illegal activities.
- Avoid uploading or sharing malicious code, viruses, or harmful content.
- Respect the privacy and rights of other users.
10. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for convenience and do not imply endorsement. Wilson Gerard Jewerly is not responsible for the content or practices of these external sites.
11. Contact Us
If you have any questions about these Terms or need assistance, please contact us:
Email: hello@wilsongerard.com
Phone: +1 (929) 560-023